If you are having problems with your RunIQ, you may need to reset it to the way it was when you first received it ("factory settings").
What happens when you reset to factory settings?
- Your RunIQ is unpaired from your phone
- Data stored on your RunIQ are erased
- System settings and preferences are erased
When you re-pair your RunIQ to your phone after the factory reset, your previously installed apps will be restored to your RunIQ.
Use the following steps to reset your RunIQ with Android Wear 2.0:
- If your screen is dim, touch the screen to wake up the RunIQ.
- Swipe down from the top of the screen and tap Settings
.
- Scroll down and tap System.
- Scroll down and tap Disconnect & reset.
- When asked, confirm you’d like to unpair and factory reset your watch by tapping the checkmark (
).
Use the following steps to reset your RunIQ with Android Wear 1.5:
- If your screen is dim, touch the screen to wake up the watch.
- Swipe down from the top of the screen.
- Swipe left on the pulldown menu and tap Settings
.
- Scroll down and tap Unpair with phone
.
- When asked, confirm you’d like to unpair and factory reset your watch by tapping the checkmark (
).
After you reset your watch to factory settings, you need to pair your RunIQ with your phone again.
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